Technical Support
Datacom Telecomunicações, Piranhas
Feb 2021 - Jun 2022
- Configuration of network equipment and servers.
- Maintenance of tower and rack servers.
- Diagnosis and resolution of technical issues for ISP environments.
Resume
Professional background
Infrastructure, monitoring, cloud, automation, networking and cybersecurity experience.
About me
Professional with experience in infrastructure monitoring, cloud implementation and DevOps practices. I specialize in Zabbix, Grafana, Docker, Linux server administration, automation with Python/Bash, corporate network configuration, VPN solutions and firewalls.
Education & certifications
- Information Systems — Universidade do Rio São Francisco, 2022
- Unifi Wireless Specialist — NIC.br, 2024
- Ethical Hacker — NetAcad, 2025
- SOC Analyst — IBSEC, 2025
- ICS/SCADA Cybersecurity Essentials, 2025
- IPv6 Protocol — NIC.br, 2023
- BCOP — NIC.br, 2023
- Azure Fundamentals — EC-Elearning, 2026
- Python Essentials 1 — NetAcademy, 2023
- NDG Linux Essentials — EduTech, 2024
- CCNA Switching, Routing, and Wireless Essentials — EduTech, 2024
- Viewtinet Certified Log Data Professional — Viewtinet Academy, 2025
- MPLS com Switches DmOS — NIC.br/DATACOM, 2025
Professional experience
Network Technician
Newertech Provedor e Solução em Telecomunicações, São Paulo
Sep 2022 - Jul 2023
- Management and configuration of network equipment including TP-Link, Ubiquiti, MikroTik and Huawei.
- Implementation of monitoring environments with Zabbix and Grafana.
- Configuration of containerized environments using Docker.
Observability Analyst
AGERI Consultoria em Tecnologia, São Paulo
Jul 2023 - May 2025
- Infrastructure monitoring with Zabbix and Grafana.
- Implementation and management of cloud and DevOps environments with Docker, AWS, DigitalOcean, Ansible and Rundeck.
- Automation of administrative tasks and optimization of operational processes.